@foxnews.com 8 months ago Trump rallygoer scared to attend future Trump events, despite Secret Service urging they move inside
@rt.com 8 months ago No plans to restrict YouTube – Kremlin
@forbes.com 9 months ago Sip, Savor, Stay 2024: St. Regis Hotel San Francisco
@forbes.com 9 months ago Giving Customers The Reins In AI And Human Interactions
@dailydot.com 10 months ago ‘I gave her 2 opportunities’: McDonald’s mystery shopper orders meal at drive-thru. She says the worker made this one grave mistake
@dailydot.com a year ago ‘They should hire you’: Passenger slams American Airlines for using her as a translator
@dailydot.com a year ago ‘He rolled his eyes at me’: Outback Steakhouse manager catches ‘attitude’ with customer eating alone. He doesn’t realize she’s a mystery shopper
@variety.com a year ago Hulu on Disney+ Officially Launches, and Disney Will Go Harder With Bundle Upsell Pitches
@dailydot.com a year ago ‘I’m sorry but we’re not Panera or Chipotle’: Customer places $650 order, doesn’t tip, and leaves a bad review. Here’s what the server did in response
@forbes.com a year ago Mastering Exceptional Customer Service: How To Seduce Your Customers
@dailydot.com a year ago ‘This would never happen at Chili’s’: Woman spends $1,500 on surprise birthday dinner for boyfriend, ends up crying in front of restaurant
@forbes.com a year ago IRS Says It Successfully Opened Tax Season As Processing Returns Begins
@dailydot.com 8 months ago ‘It’s a Toyota tho’: Mechanic reveals the real reason they wear headphones in the shop
@fastcompany.com 8 months ago The world’s first hydrogen-fueled ferry service just started running in San Francisco
@fastcompany.com 9 months ago How luxury vacation rental startup is using AI to guide guests
@dailydot.com 9 months ago ‘Popeyes employees will give you whatever to make at home’: Popeyes customer finds out how chain’s frozen lemonade is made after not wanting to wait
@theconversation.com 10 months ago More military veterans and active duty service members are dying by suicide than in battle – understanding why can help with prevention
@dailydot.com a year ago ‘This changes my mind on opening an account there’: Woman says Chase Bank deleted fraud claim after scammer stole $3,000
@qz.com a year ago There's a new $6,000-a-flight airline for dogs and of course it's called Bark Air
@forbes.com a year ago APAC Banks: Building A Future On Superior Customer Service
@dailydot.com a year ago ‘I used to work there and that happens waaaayyyyyy too often’: European Wax Center customer says she’s out $390 after being ‘harassed,’ charged 5 times for a wax. It gets worse
@dailydot.com a year ago ‘They can do this but not have apple pay????’: Walmart shopper speculates store is ‘turning off’ self-checkouts to get customers to do this one thing
@dailydot.com a year ago ‘The bottle service for a car?’: Customer who got ‘scammed’ on Lexus purchase traded it for another brand—its VIP experience comes with a personal chef, concert tickets, and more
@dailydot.com a year ago ‘WHY isn’t it a drive-thru?‘: Customer calls out Chick-fil-A for making worker stand outside in 28-degree weather
@fastcompany.com 8 months ago 10 reasons why a happy employee is even more important than a happy customer
@jezebel.com 9 months ago American Airlines Give Your Flight Attendants a Livable Wage Challenge
@qz.com 9 months ago Customer service is worse than ever
@forbes.com 10 months ago Can Zingly Finally Solve The World’s Customer Experience Frustrations?
@variety.com 10 months ago Tubi Hires Meta’s Mike Bidgoli as Chief Product and Technology Officer (EXCLUSIVE)
@dailydot.com a year ago ‘WHYY were they mad??’: Woman orders singular pack of Airheads from DoorDash. The $15 tip didn’t stop the Dasher from doing this
@theconversation.com a year ago Why is Ghana so hot this year? An expert explains
@dailydot.com a year ago ‘Im cackling at the burner text bc WHAT’: Patient’s call with surgeon’s office drops suddenly. She can’t believe the worker’s response
@dailydot.com a year ago ‘That would never happen at Olive garden’: Customer says restaurant with 3 Michelin Stars treated her like ‘garbage,’ charged her over $200 extra. It gets worse
@forbes.com a year ago How To Create The IKEA Effect: CX Experience Customers Will Appreciate
@qz.com a year ago Bad customer service puts $3.7 trillion in sales annually at risk
@dailydot.com a year ago ‘I literally can’t take it’: Server quits mid-shift in viral meltdown after having to wait on 24 tables
@dailydot.com 8 months ago ‘This is the THIRD time’: Little Ruby’s Cafe customers walk out after ‘heartbreaking’ experience. They’re not alone
@fastcompany.com 9 months ago Forget Zoom, Meet, and FaceTime: This video-chat app beats them all
@dailydot.com 9 months ago ‘She was literally racially profiling me from the moment that I walked in’: Ulta customer catches worker sneaking in charge for service she didn’t need
@forbes.com 10 months ago Revolutionizing Customer Service: Brian Higgins On Driving Verizon’s CX Vision
@forbes.com a year ago The Key To An Unforgettable Customer Service Experience
@forbes.com a year ago Maintaining Human-Centered Service In The Face Of Chatbots
@dailydot.com a year ago ‘Same with some nail salons’: Salon customer says she didn’t tip on $60 service even though she ‘loves’ her hair. Here’s why
@forbes.com a year ago Bad Customer Service Could Cost More Than $3.7 Trillion
@dailydot.com a year ago ‘I literally cracked the code’: Woman shares trick to getting through to a human when you call customer service
@dailydot.com a year ago ‘She put me on the spot’: Woman says hair stylist expected her to tip on a free service after messing up her hair
@dailydot.com a year ago ‘Sometimes a low tip hurts more than no tip’: Cracker Barrel customer questions how much to tip server who brought their food out with no silverware
@variety.com a year ago Fox’s Tubi Hires Vimeo, HBO Alum Courtney Sanchez as Chief Strategy Officer