‘I just am confused. I thought that they were free’: Dairy Queen customer asks for pup cup. Then the worker rings her up for $2.71
@forbes.com20 hours ago
Innovative Customer Service: How Top Founders Delight Customers
@dailydot.coma day ago
‘Now the drivers are scamming?’: Lyft customer says driver ‘robbed’ her. Then it happens to her roommate
@dailydot.com2 days ago
‘That’s actually a crime’: Instacart customer receives order. Then she realizes all the food is covered in this strange liquid
@dailydot.com3 days ago
‘Don’t even worry about it’: Discount Tires customer gets quoted $400 for new tires. Then he realizes that’s just one tire
@dailydot.com4 days ago
‘Built in Michigan but not made to stay’: Customer brings in 2021 Ford F-150 with 20K miles. Then the mechanic shows the real consequences of not washing your car regularly
@forbes.com4 days ago
A Vision For The Future Of Customer-Centric Branch Banking
@dailydot.com4 days ago
‘Can we come pick it up?’: Woman receives ‘We missed you’ sticker from FedEx despite being home. Then she discovers she has all the leverage
@dailydot.com5 days ago
‘That’s straight up check fraud’: Customer sells Ford truck to dealership for $8,300. Then they check Capital One bank account
@dailydot.com5 days ago
‘I’m not going to be greedy’: Walmart shopper reaches for shrimp and snow crab seafood boil. Then she reveals the price tag
@dailydot.com6 days ago
‘Y’all still don’t know you have to ask’: In-N-Out customer orders burger ‘Flying Dutchman’ style. Then she sees what worker gave her
@dailydot.com7 days ago
‘I still got plenty of tread on my tires’: Man goes to Discount Tire for a simple tire balancing. Then the worker refuses
@dailydot.com13 hours ago
‘And you left?’: Woman’s Trail Rated Jeep gets dented in Raising Cane’s parking lot. Then the restaurant offers her 3 combos instead of covering repair costs
@forbes.coma day ago
Building A Future-Proof SaaS Ecosystem For Long-Term Growth
@dailydot.com2 days ago
‘My WORST nightmare’: Woman has disgusting experience with fellow Delta Airlines passenger. Then Delta offers her this
@forbes.com2 days ago
How To Unlock Growth Through Enhanced Customer Retention
@forbes.com3 days ago
GenAI: Optimizing Product Management, Search And Customer Experience
@dailydot.com4 days ago
‘I thought it was the big truck lol’: Customer inquires about GMC Denali. Then the dealership worker explains what it actually is
@dailydot.com4 days ago
‘Basically had to lie to the customer’: Ex-Cracker Barrel server exposes 2 tricks she plays on customers. Then she reveals when they come out
@dailydot.com4 days ago
‘ABSOLUTELY NOT’: Crumbl customer orders Fruity Pebbles, Andes cookie box. Then she spots something unusual in the Wildberry Sugar one
@fastcompany.com5 days ago
The 5-star rating system is terrible for gig workers. Here’s a simple solution
@dailydot.com6 days ago
‘This lady has some nerve’: Woman enters Aldi checkout aisle when a fellow customer asks for a surprising favor. Would you do it?
@dailydot.com6 days ago
‘Started a fire’: Man returns jumper cables to AutoZone after just one use. What could he have possibly done to cause this?
@dailydot.com7 days ago
‘They became the very thing they set out to destroy’: Woman goes to Dollar Tree to shop. Then she runs into unexpected, new technology
@forbes.com15 hours ago
Fintech Startup Founder Charlie Javice Found Guilty Of Defrauding JPMorgan
@dailydot.coma day ago
‘In-N-Out plays 4D chess with these coins’: Customer sees woman in line about to pay for burger with special In-N-Out coin. Then they intervenes
@qz.com2 days ago
High coffee prices brew anxiety
@dailydot.com2 days ago
‘It was $8, man’: McDonald’s customer orders ‘Crunchy Double’ off the ‘Secret Menu.’ Then he reveals if it’s worth the hype
@forbes.com3 days ago
Why Chasing Perfection Will Kill Your Startup Before It Even Begins
@dailydot.com4 days ago
‘I didn’t fully understand what I was getting into’: Man buys new Tesla. Then he gets buyer’s remorse after driving it home
@forbes.com4 days ago
The Fast Lane To Fewer Chargebacks: How Rapid Customer Service Reduces Disputes
@dailydot.com4 days ago
‘It’s Walmart’s fault. They basically forced me’: Walmart customer realizes Legos, makeup are locked up. Then she takes matters into her own hands
@dailydot.com5 days ago
‘This bouquet is on me’: Woman goes to Trader Joe’s on birthday, worker offers her bouquet. Then she takes a look at the receipt
@forbes.com6 days ago
What Are Banks’ And Fintechs’ Real Customer Acquisition Costs?
@dailydot.com6 days ago
‘The McDonald’s workers had to be so confused’: DoorDash customer orders plain cheeseburgers from McDonald’s. Then she opens the box
@dailydot.com8 days ago
‘Was that intentional?’: Red Lobster customer complains after waiting over 45 minutes for Cheddar Bay Biscuits. Then she sees what they put in her to-go bag
@forbes.com20 hours ago
Zendesk’s New Resolution Platform Redefines Customer-Centric Service Through AI-Powered Outcomes
@forbes.coma day ago
AI Is Your Ticket To Augmented Travel And Hospitality Experiences
@dailydot.com2 days ago
‘I have the same exact thing for 3 bucks cheaper’: Customer goes to Starbucks. Then she reveals why you should never say ‘latte’
@dailydot.com3 days ago
‘El l pollo loco too’: Customer orders Panda Express. Then they notice something strange about the container
@forbes.com3 days ago
Expect AI To Revolutionize Pool Maintenance In The Years To Come
@forbes.com4 days ago
Credit Card Travel Rewards Will Play A Bigger Role In Travel Decisions
@forbes.com4 days ago
Fair Conduct: The Foundation Of Customer Trust And Business Resilience
@dailydot.com5 days ago
‘Noooo don’t do this to me’: Woman buys Avocado Lime Ranch salad dressing from Chick-fil-A. Then she takes a closer look
@dailydot.com5 days ago
‘This is actually genius for some folks’: O’Reilly’s customer shocked when he discovers the store sells body wash. Then he learns the reason why
@dailydot.com6 days ago
‘They know they suck and had to restrict’: Customer buys LG dishwasher with 10-year warranty. Then they try to use it when motor fails 4 years in
@dailydot.com6 days ago
‘She’s smoked’: Customer states her 2023 Kia Telluride suddenly gave out. Then the service technician pulls out the oil filter
@forbes.com8 days ago
Qualtrics Annual X4 Conference: Experience Agents Have Arrived
