Video: Western Union CEO on how large organizations can be customer centric
@businessinsider.com5 years ago
Amazon kicked off its cloud conference by blasting Microsoft for being anti-customer, 2 months after Microsoft won the Pentagon's $10 billion contract (AMZN, MSFT)
@fastcompany.com5 years ago
How the founders of Glossier and Compass built their companies around their customers
@businessinsider.com5 years ago
The CEO of Quinyx went from flipping burgers at McDonald's in Sweden to landing McDonald's as a customer — here's the pitch deck he used to raise $40 million
@forbes.com6 years ago
Why This CEO Says Companies Should Treat Customer Experience As A Product
@forbes.com6 years ago
Accenture Interactive Disrupts Ad Agency Industry by Engineering Better Customer Experiences: Q&A With CEO Brian Whipple
@vox.com6 years ago
Wayfair employees to protest alleged sale of furniture for use in border detention facility
@forbes.com6 years ago
Don't Just Create An Innovative Product; Revolutionize Your Industry
@businessinsider.com6 years ago
This CEO just raised $175 million in funding to take on Oracle and Salesforce with a smarter way to build customer relationships (CRM, ORCL)
@WSJ6 years ago
McDonald's CEO says the chain is losing breakfast customers at a greater rate than it would like: "We really want the customer to come back and more often." on.wsj.com
20 Stats Tying CEO Involvement To Customer Experience Success
@rt.com5 years ago
Trump ascends his Twitter pulpit to declare that… he doesn’t like ‘swiping’ on his iPhone
@forbes.com6 years ago
How Many Exposure Hours Have You Had Recently With Your Customers?
@forbes.com6 years ago
Why Twitter Blames AT&T For The Hack Of Its CEO Jack Dorsey Account, Sending Shocking Racist Tweets
@businessinsider.de6 years ago
Walmart CEO praises Amazon and reveals what he admires most about the tech giant as the companies go head-to-head with Prime Day sales (WMT)
@businessinsider.de6 years ago
Watch the moment when an Amazon customer tried to return an order directly to Jeff Bezos during a question-and-answer session (AMZN)
@forbes.com6 years ago
Highlighted Company: Masergy Creates New Customer-Centric Model In B2B Technology
@forbes.com6 years ago
This CEO's Unlikely Mission? Revolutionize Customer Service in Healthcare Billing
@WSJ7 years ago
"We're not Gucci." J.Crew's new CEO is keeping America's diverse customer in mind for his new strategy. on.wsj.com
@businessinsider.com5 years ago
Impossible Foods CEO calls reports of company backing out of McDonald's deal 'complete bulls**t' (MCD, BYND)
@forbes.com5 years ago
There’s Just One CX Metric That Matters To Your C-Suite — But You’re Not Reporting It
@forbes.com5 years ago
How Kustomer Is Helping Power The Direct To Consumer (DTC) Retail Revolution In Customer Service and Support
@businessinsider.com6 years ago
Data analytics company Datadog soared 39% on its first day of public trading. The CEO says its next big thing is hiring: 'I spend my days making sure we hire people well.' (DDOG)
@fastcompany.com6 years ago
Cofounder and CEO of Food52 Amanda Hesser shares the books that inspired her to pursue a career in food
@telegraph.co.uk6 years ago
Sainsbury's boss confronted by activist over plastic packaging
@businessinsider.de6 years ago
An Amazon customer reportedly tried to return an item directly to Jeff Bezos during a question-and-answer session (AMZN)
@businessinsider.com6 years ago
Here's the pitch deck corporate travel service Lola.com used to raise $37 million in new funds
@forbes.com6 years ago
Jimmy John's Communicates Freakish Freshness By Limiting Delivery Time To 5 Minutes
@WSJ7 years ago
Crate & Barrel's new CEO says the store's products—for 'the customer who has great pride in their home and is almost like an amateur designer'—aren't coming to Amazon anytime soon on.wsj.com
@forbes.com5 years ago
After Engineering Turnaround At United, Munoz Handing CEO Reins To Kirby
@businessinsider.com5 years ago
The CEO of Freshworks had an idea 10 years ago when his TV was damaged by movers. Now his startup is worth $3.5 billion and is threatening Salesforce.
@forbes.com5 years ago
Research Shows Companies Do Best When They Encourage This Kind Of Culture
@businessinsider.com6 years ago
London fintech Starling is playing the long game. Here's why its CEO shunned VC money and how she's ramping up expansion plans.
@forbes.com6 years ago
CEOs Are Talking About APIs, And Other Signs The World Is Turned Upside Down
@vox.com6 years ago
Delta Air Lines CEO Ed Bastian: the Code Conference interview (transcript)
@businessinsider.de6 years ago
Huawei’s CEO says he admires Apple and buys his family iPhones when they are not in China
@forbes.com6 years ago
Did You Go to Wholefoods This Weekend & Was The Experience Better Since Amazon Took Over?
@WSJ6 years ago
McDonald's CEO says the chain is losing breakfast customers at a greater rate than it would like: "We really want the customer to come back and more often." on.wsj.com
@WSJ9 years ago
Secondhand market may expand customer base for A380, says Airbus CEO on.wsj.com
